Stylized Violence

I'm convinced that Americans as a whole are the stupidest people on the planet. I know everyone always makes fun of the Pols, but seriously I deal with complete morons every day.
For instance, have you ever tried to get someone to describe something to you over the phone? Or read something that is actually in their hand at the time? Its ludicrous how inept people can be. Granted some people can't read. They can be pardoned for today's rant. Here is a snippet of what its like: (actual conversation paraphrased)

Me: "Can you please read the name of the product you're calling about?"
Caller: "It say flea drops."
Me: "And what is the brand name?"
Caller: "It say flea drops."
Me: "But does it say who the manufacturer is?"
Caller: "It just say flea drops."
Me: "Then can you please read me the active ingredients list?"
Caller: "It don't have one."
Me: "The package is required by law to list any active ingredients. Perhaps on the back of the container?"
Caller: "All it say is flea drops containing ."
Me: "And how was the product applied?"
Caller: "You axin' too many questions." *hangs up*

Now this is not a rare occurrence. Sadly. Most of the time, I just go on with my day and try to help as many people as I can. But this was a special instance and needed to be vented off.

To clarify, I'm very grateful to have been blessed with my job and am not unhappy with it, but some times the ignorance of the masses astounds.

Go read a book. Please.